FAQ for Visitors and Pick Alert users/guests

Why do you need My Email?
We need your email for a few things:
  1. Every month we send out an email with site news, recommendations for tipsters on a hot run, exclusive offers and bonuses we might have arranged for you.
  2. You will receive e-mail with pick alerts for each of the tipster(s) you selected to follow. This way you will not miss a single pick from desired tipster(s).
  3. You can however choose to opt out of receiving such e-mails at any time, just login to your profile and change the preferences.
  4. In case you failed to provide us with a reliable e-mail, your account will be deleted.
Can I just register for Pick Alerts?
Yes you can. Just use the link www.betarsenal.com/pick-alert/ and you will be able to follow your selected tipster(s) in no time.
What information website collects?
We collect information from you when you register on our site, subscribe to our newsletter or fill out our forms. When registering on our site, as appropriate, you may be asked to enter your e-mail address. You may, however, visit our site anonymously.

Any of the information we collect from you may be used in one of the following ways:
  • To personalize your experience (your information helps us to better respond to your individual needs).
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
  • To send periodic emails (the email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions).
Do we use cookies?
Yes. We use cookies to understand and save your preferences for future visits. By accessing, continuing to use, or navigating throughout this site you accept that we will use certain browser cookies to improve the experience which you receive with us. BetArsenal only uses cookies which will improve your experience using this website and does not use any cookies which interfere with your privacy. Please refer to our FAQs page for further information on our use of cookies and how you can prevent their use should you wish.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
FAQ for tipsters and applicants
Didn't Receive Welcome Email?
In case you submitted your application correctly and wrote a decent match preview, you should get a welcoming mail within 24 hours. The email system is working fine but a few people especially those on AOL or Yahoo sometimes have problems. Check spam filters, spam boxes or anything else that might be blocking mail from new servers. If that fails try a different email address.
Account Suspended?
Most suspensions occur because tipster’s details appear to be very similar to those of another tipster so we like to clarify that these are in fact two different people. Once this is resolved to our satisfaction the account will be normally restored.
More than One Account?
In order to make the competition as fair as possible each person is only allowed one account and you are not allowed to cancel and set up a new one if things go badly for you, as this creates un-fair advantage.
Can i register for other tipster's pick alerts as well?
Sure you can. You don't need a new account in order to follow other tipsters.
Can I change my data?
Yes, you can change everything by contacting website administrator with the exception of your tipster’s username. This is the only thing you can't change once you have started tipping since it would confuse our visitors and other tipsters.
Can I edit my pick?
We don't allow editing of tips by yourself so you need to be careful when making your selections, like you would do with a real bet with a bookmaker. However, in case of a technical mistake by a tipster when submitting a tip, tipster should report it via the comments section is shortest possible time. Otherwise, it's up to administrators to decide how to proceed with settling the pick.